10th Latin American Forum on Health Care Quality and Safety

Innovating with Purpose: Efficiency and Sustainability of Health Systems

10th Latin American Forum on Health Care Quality and Safety

Organized by

Hospital Univesitario Austral

In partnership with

Thank you for being part of the 10th Latin American Forum on Health Care Quality and Safety

Relive the best moments

Campus of Universidad Austral - IAE Business School
The 10th Latin American Forum on Health Care Quality and Safety aims to bring together healthcare leaders and professionals from across Latin America to discuss key topics related to health transformation and the development of a sustainable healthcare system, including patient safety, patient experience, leadership, primary care, digital transformation, and equity, among others.
10th Latin American Forum on Health Care Quality and Safety
10th Latin American Forum on Health Care Quality and Safety
In its tenth edition, the event will be organized by Hospital Universitario Austral, in partnership with Hospital Israelita Einstein and the Institute for Healthcare Improvement (IHI). The three-day forum will feature conferences and talks focused on the concept of “Innovating with Purpose,” which emphasizes designing healthcare systems that are not only efficient and sustainable, but also deeply rooted in human values.
The Forum will explore how purposeful innovation can improve performance, reduce waste, and strengthen the resilience of healthcare systems, while also advancing equity, well-being, and truly person-centered care. Through concrete examples, we will showcase how healthcare systems can generategreater value and drive social and environmental impact that extends beyond their traditional boundaries.
¿A quiénes está dirigido?

Target Audience

  • Presidents, CEOs, and directors
  • Hospital administrators
  • Suppliers
  • Doctors and nurses
  • Healthcare students
  • Clinical research professionals
  • Public and private sector institutions
  • Scientific societies
  • Healthcare industry
  • Accrediting bodies
  • Universities
  • Community and patient associations
10th Latin American Forum on Health Care Quality and Safety

Agenda

 Theme 1
Patient Safety
Theme 2
Improvement Science
Theme 3
Collaborative Leadership
8:30 a.m.
to 12:00 p.m.
Workshop 1
Highly Reliable Processes
  • Towards a living safety culture
    Fernando Faraco - Institute for Healthcare Improvement
  • Effective communication in care
    Néstor Panattieri - Hospital Universitario Austral
  • Simulation as a learning tool
    Thomaz Couto - Einstein Hospital Israelita
  • Classroom 1 – Master building
  • Facilitators: Luisa Zagne - Einstein Hospital Israelita | Mariana Seisdedos - Hospital Universitario Austral | Andrea Rosales - Hospital Universitario Austral
Workshop 3
Applying the improvement model in practice
  • From measurement to action: how to measure with meaning
    Constanza Prieto - Clínica Alemana de Santiago
  • Processes, efficiency, and organizational improvement culture
  • Implementation Sciences
    Facundo Jorro Barón - IECS - Hospital Pedro de Elizalde - Institute for Improvement Healthcare
  • Classroom 2 – Master building
  • Facilitators: Andrea Gushken - Einstein Hospital Israelita | Aline Pedroso | Einstein Hospital Israelita - Cristian Ortiz | Hospital Universitario Austral
Featured Workshop
Building high-performance teams with LEGO® SERIOUS PLAY® methodology
  • Cohesion, communication, and shared vision
    Yurley Agudelo - Institute for Healthcare Improvement
  • Collective reflection and creativity as a bridge between people
    Yurley Agudelo - Institute for Healthcare Improvement
  • Flat room – Master building
  • Facilitators: Lizzie Burgo - Einstein Hospital Israelita | Marilina Ceriani - Hospital Universitario Austral
12:00 p.m.
to 1:00 p.m.
Break
1:00 p.m.
to 5:00 p.m.
Workshop 2
Strategic components of a patient safety program
  • Safe use of medications
    Luisa Zagne - Einstein Hospital Israelita
  • Surgical safety and in invasive procedures
    Mauricio Fernández - Clínica Alemana
    Miriam Cordova - Clínica Alemana
  • Prevention of healthcare-associated infections
    Wanda Cornistein - Hospital Universitario Austral
  • Classroom 1 – Master building
  • Facilitators: Mariana Seisdedos - Hospital Universitario Austral | Andrea Rosales - Hospital Universitario Austral
Workshop 4
Teams that choose to improve every day
  • Joy in work and recognition
    Lilian Castañeda - Fundación Santa Fe de Bogotá
  • Reconnection with professional purpose
    Marcos Galli - Hospital Universitario Austral
  • Psychology of change in organizations
    Valeria Vukelic - Institute for Healthcare Improvement
  • Classroom 2 – Master building
  • Facilitators: Andrea Gushken - Einstein Hospital Israelita | Aline Pedroso | Einstein Hospital Israelita - Cristian Ortiz | Hospital Universitario Austral
Featured Workshop
Building high-performance teams with LEGO® SERIOUS PLAY® methodology
  • Cohesion, communication, and shared vision
    Yurley Agudelo - Institute for Healthcare Improvement
  • Collective reflection and creativity as a bridge between people
    Yurley Agudelo - Institute for Healthcare Improvement
  • Flat room – Master building
  • Facilitators: Lizzie Burgo - Einstein Hospital Israelita | Marilina Ceriani - Hospital Universitario Austral
7:30 a.m.
60 mins
Registration and coffee
8:15 a.m.
15 mins
Welcome
8:45 a.m.
45 mins
Keynote 1: Technology and humanization for the future of health
Sylvia Trent-Adams, CEO Institute for Healthcare Improvement - Sidney Klajner, Presidente Einstein Hospital Israelita - Dr. Matías Najún, Hospital Universitario Austral
9:45 a.m.
15 mins
Transition
 
Track 1
Efficiency and Value
  • Auditorium
Track 2
Sustainability (ESG)
  • Classroom 2
    (Master building)
Track 3
Humanization and Person-Centered Care
  • Classroom 3
    (Master building)
Track 4
Patient Safety and Human Factors
  • Flat room
    (Master building, second flour)
Track 5
Coverage, Access, and Equity
  • Classroom 1
    (Master building)
 
10 a.m.
60 mins
Session 1Connecting systems to generate value for the patient and their familySession 2Hospitals as drivers of community healthSession 3Beyond connection: Technology as a catalyst for relationshipsSession 4Leaders with impact - A tribute to Lucian LeapeSession 5Health under pressure: How does the payment modality influence service quality?Presentation of Scientific Papers
  • Rooms 001 and 002
    (Master building, ground floor)
11 a.m.
30 mins
Coffee
11:30 a.m.
60 mins
Session 6From inefficiency to value: Detecting waste in healthcareSession 7From commitment to transformation: The response of health systems to the decarbonization agenda, race to zeroSession 8The role of pain in the patient experienceSession 9Safe systems for fallible humansSession 10System redesign: The path towards effective and equitable coveragePresentation of Scientific Papers
  • Rooms 001 and 002
    (Master building, ground floor)
12:30 p.m.
75 mins
Lunch (lunchbox)
1:45 p.m.
60 mins
Session 11The role of data use in improving efficiencySession 12Sustainability and access to surgeriesSession 13Joy in work: Essential strategy for healthy organizationsSession 14Proactive culture to transform systemsSession 15Clinical outcomes: What does this have to do with equity?Presentation of Scientific Papers
  • Rooms 001 and 002
    (Master building, ground floor)
2:45 p.m.
30 mins
Coffee
3:15 p.m.
60 mins
Session 16Ai to improve equity and clinical outcomesSession 17Collaborative actions in latin america for the future of healthSession 18The power of the patient in their clinical and wellbeing outcomesSession 19From perception to dimensioning: Understanding health riskSession 20Building equity in reliable systemsPresentation of Scientific Papers
  • Rooms 001 and 002
    (Master building, ground floor)
4:15 p.m.
30 mins
Transition
4:45 p.m.
45 mins
Keynote 2: Efficiency-value-sustainability
Emma Iriarte, BID - Jeremy Veillard, Banco Mundial - Jafet Arrieta, Institute for Healthcare Improvement
5:30 p.m.
15 mins
Closing
7:30 a.m.
60 mins
Registration and coffee
8:30 a.m.
15 mins
Welcome
8:45 a.m.
45 mins
Keynote 3: Redefining efficiency, value, and sustainability in healthcare
Josh Clark, Institute for Healthcare Improvement - Patricia Henwood, Jefferson Health - Paula Tuma, Einstein Hospital Israelita
9:45 a.m.
15 mins
Transition
 
Track 1
Efficiency and Value
  • Auditorium
Track 2
Sustainability (ESG)
  • Classroom 2
    (Master building)
Track 3
Humanization and Person-Centered Care
  • Classroom 3
    (Master building)
Track 4
Patient Safety and Human Factors
  • Flat room
    (Master building, second flour)
Track 5
Coverage, Access, and Equity
  • Classroom 1
    (Master building)
 
10 a.m.
60 mins
Session 21Redesign for efficiencySession 22New horizons in population healthSession 23When the patient experience becomes the real outcomeSession 24When serious harm occurs: Addressing high-impact adverse eventsSession 25Embracing equity: Focusing on populations with different needsPresentation of Scientific Papers
  • Rooms 001 and 002
    (Master building, ground floor)
11 a.m.
30 mins
Coffee
11:30 a.m.
60 mins
Session 26Enabling the future of health, from birth to adulthoodSession 27How to prepare systems for the needs of older adultsSession 28The value of wellbeing in healthcare teamsSession 29Diagnostic safety: Correct decisions for patient safetySession 30Accessible innovation: Redesigning care modelsPresentation of Scientific Papers
  • Rooms 001 and 002
    (Master building, ground floor)
12:30 p.m.
75 mins
Lunch (lunchbox)
1:45 p.m.
60 mins
Session 31Involving clinical staff: Tangible and intangible gainsSession 32Climate challenges: Impact on healthSession 33Innovate or collapse: Urgent responses to the mental health epidemicSession 34The value of regional collaboration. Experience of the Latin American Health Institutions Alliance (ALIS)Session 35Structural poverty: Impact on health, education, and familyPresentation of Scientific Papers
  • Rooms 001 and 002
    (Master building, ground floor)
2:45 p.m.
30 mins
Transition
3:00 p.m.
45 mins
Keynote 4: Leading for transformation
Pedro Delgado, Institute for Healthcare Improvement - Eliezer Silva, Einstein Hospital Israelita - Rafael Aragón, Hospital Universitario Austral
3:45 p.m.
15 mins
Closing
 Technical Visits to Hospital Universitario Austral
9:00 a.m.
to 12:00 p.m.
Visit 1
Technical Tour: Vital Systems Supporting Patient Safety

Safety Management of Hospital Facilities
Objective
Learn how a high-complexity organization ensures operational continuity and safe systems for the clinical management of patients and collaborators.
Activity
Guided visit through the facility's operational management systems: provision of biomedical gases, electrical supply, climate control, central monitoring, and hospital food service. An opportunity to see the “backstage” of hospital safety.
Meeting Place
  • Central Hall
People in Charge
  • Cristian Ortiz, coordinator of improvement and efficiency projects for the Quality and Patient Safety Directorate.
  • Silvio Gullifa, Maintenance manager.
Visit 2
Quality and Safety Management: From Incident to Improvement

Immersion in the operational modality of the Quality and Patient Safety Department
Objective
Experience firsthand how quality and safety are managed in a high-complexity hospital.
Activity
Visits, interviews, and direct observation for a practical immersion in the daily management of incidents, improvement projects, root cause analysis (RCA), and risk management in adult and pediatric hospitalization services. The patient experience and the culture of Person-Centered Care.
Meeting Place
  • Classroom 110 (mezzanine, Auditorium area)
People in Charge
  • Mariana Seisdedos, Head of Patient Safety.
  • Sofía Videla Dorna, coordinator of Patient Experience Improvement.
Visit 3
Leading Care: From Model to Professional Nursing Practice

From Model to Action
Objective
Learn about the professional nursing practice model, its fundamentals, construction, components, and its translation into daily activity.
Activity
Brief presentation, tour of care services to observe its real application, space for dialogue and shared reflection with the leaders who participated in its design and implementation.
Meeting Place
  • Training and Development Classroom (mezzanine, Auditorium area)
People in Charge
  • Alejandra Parisotto, Director of Nursing.
  • María Marta Palermo, Deputy Director of Nursing.
Visit 4
Digital Transformation in Action: The New Clinical Record as a Co-creation Project

Co-creation of Digital Health
Objective
Understand how an institution can redesign its digital clinical record from a participatory vision, integrating clinical knowledge and technology.
Activity
Presentation of the complete process of replacing the clinical record at Hospital Universitario Austral: diagnosis, planning, implementation, and results. Learnings, challenges, and strategies for effective, person-centered digital transformation.
Meeting Place
  • Classroom 111 (mezzanine, Auditorium area)
People in Charge
  • Matías Cortiñas, Director of Technology and Systems.
  • Magdalena Princz, Head of Health Informatics.
 
  • Activities available only in Spanish.
    Limited spots.

Confirmed Speakers

Confirmed Speakers

Scientific paper submission: call closed

Impact in Argentina and Latin America

By promoting and showcasing innovative approaches to healthcare management, medical practices, the use of advanced technologies, and multidisciplinary collaboration, the Forum serves as a key platform for raising medical standards and improving health and well-being across the region.
Past experiences show that organizing this forum strongly encourages medical institutions —at all levels and from all regions of the country—to engage and adopt fundamental practices aimed at improving the quality and safety of patient care.
¿A quién está dirigido?

Additional Information

Accommodation in the area
Hotels with special rates for Forum attendees
Click for more info.
Transportation service
Buenos Aires City Exclusive transportation will be available for Forum attendees traveling from Buenos Aires City to Pilar.

Departure will be from Cerrito 1250, Universidad Austral campus.
Pilar For those staying in Pilar, shuttles will depart from the following hotels to IAE Business School:
- Sheraton Pilar Hotel & Convention Center
- Howard Johnson Resort, Spa & Convention Center Pilar
- Hilton Pilar
- Ibis Pilar

Contact Form

"*" señala los campos obligatorios

Este campo es un campo de validación y debe quedar sin cambios.

Sponsors

Accompanies

Organized by

Hospital Univesitario Austral

In partnership with